Effective Date: 09/09/2024
Welcome to Alquiler. Your privacy and the security of your personal information are of utmost importance to us. This Privacy and Security Policy explains how Alquiler ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website, use our services, or interact with our mobile applications (collectively, "Alquiler Sites").
By accessing or using the Alquiler Sites, you agree to the terms of this Privacy and Security Policy. If you do not agree with our practices, please discontinue your use of the Alquiler Sites.
To provide our services and facilitate motorcycle rentals, we may collect the following information from you:
Personal Information: Name, address, phone number, email address, identification document details (e.g., driver's license, passport). Payment Information: Credit card details required for processing payments and securing bookings. Rental Details: Information about the motorcycle, rental period, location, and any additional items or services rented. Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and the time and date of your visit. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our sites and to deliver relevant advertising.
Your information is collected and used for the following purposes:
To process bookings and reservations with our travel service providers. To communicate with you about your bookings, including confirmations, reminders, and customer service responses. To enhance and personalize your experience on our sites. To improve our services, conduct analysis, and perform quality control. To send you marketing communications if you have opted in to receive them. You may opt-out at any time. To comply with legal obligations, such as tax and accounting requirements, and to enforce our Terms and Conditions.
We only share your personal information under the following circumstances:
With Travel Service Providers: To complete your booking, we provide your personal and booking details to the respective motorcycle rental companies or service providers. With Third-Party Service Providers: We may share your information with third-party vendors that help us operate our business, such as payment processors, IT support, and marketing agencies. These partners are obligated to protect your data and use it only as instructed by us. For Legal Reasons: We may disclose your information if required by law, court order, or governmental authority, or if necessary to protect our legal rights, enforce our Terms and Conditions, or prevent fraud or other illegal activities.
We take the security of your personal information seriously and implement industry-standard security measures, including:
Encryption: All sensitive data exchanged between your device and Alquiler Sites is encrypted using SSL technology. Access Controls: We limit access to personal information to authorized personnel who need it for their job functions. Monitoring and Testing: Regular monitoring and testing of our security systems are performed to protect your data from unauthorized access or disclosure.
You have the following rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate or incomplete. Data Deletion: You can request the deletion of your personal information, subject to certain legal obligations. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly. Cookies and Tracking: You can manage your cookie preferences through your browser settings.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or contractual obligations.
We may update this Privacy and Security Policy from time to time. When we make significant changes, we will notify you via email or by prominently posting a notice on our website. Your continued use of our sites and services after such updates constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy and Security Policy or our data practices, please contact us at: alquilarmotorbike@gmail.com